Performance Measurement Metrics for IT Governance by Sunil Bakshi.

Article: (MA) Performance Measurement Metrics for IT Governance by Sunil Bakshi. https://www.isaca.org During the past 30 years, enterprises have been embracing new methods to transform their operations to use IT and related technology to provide a higher level of customer service. The pace at which enterprises are adopting these new methods is rapid. To handle the […]

Quantitative Software Management: QSM Analysis of the July 2017 TECHNICAL REPORT CMU/SEI-2017-TR-004 Software Solutions Division Using the Putnam Parametric Software LIfeCycle Model: SLIM

Article: (MA)Quantitative Software Management:  QSM Analysis of theJuly 2017 TECHNICAL REPORT CMU/SEI-2017-TR-004 Software Solutions DivisionUsing the Putnam ParametricSoftware LIfeCycle Model: SLIM Prepared by: QSM LTDJames Greenej.greene@qsmuk.com http://www.qsm.com EXECUTIVE SUMMARYAt Level 4 and above the CMMI requirement is that “Productivity and Quality” are measured. Managing software procurement and development depends on metrics. We show why simple ratios of “software […]

11 Scrum Metrics and Their Value to Scrum Teams by SeaLights.

Article: (MA) 11 Scrum Metrics and Their Value to Scrum Teams by SeaLights. https://www.sealights.io Why use scrum metrics, and which metrics should you use to meet your objectives and report to stakeholders? In this article you’ll learn:How scrum framework events can be used to glean important information about team progress4 scrum metrics that can help measure delivery […]

Improving Capability and Performance With CMMI V2.0 — What Has Changed? by Neil Potter and Mary Sakry.

Article: (MA) Improving Capability and Performance With CMMI V2.0 — What Has Changed? by Neil Potter and Mary Sakry. http://processgroup.com/Introduction (Updated 11/4/19) In March 2018, a new version of the Capability Maturity Model Integration (CMMI) and appraisal method were released. This article summarizes the changes and upcoming milestones. The overall focus in V2.0 has been to drive […]

Measuring a Process by Neil Potter, The Process Group.

Article: (MA) Measuring a Process by Neil Potter, The Process Group. http://processgroup.com/If your organization is using defined processes for project and organizational tasks, you might be ready for some measures to objectively see how well they are being implemented. Measurement data can help an organization identify strengths, weaknesses and provide historical data for future planning. In […]

Customer Satisfaction Measurement and Analysis Using Six Sigma in Telecom Sector of Pakistan by Khalid Zaman.

Article: (MA) Customer Satisfaction Measurement and Analysis Using Six Sigma in Telecom Sector of Pakistan by Khalid Zaman. https://ecsdev.org During the last few decades, many quality improvement methodologies have been used extensively by organizations to improve products and services. Techniques1. Introductioncontinuous quality improvement (CQI) and total quality management (TQM) have been used to provide modest, incremental improvements, […]

MEASURING INFORMATION SECURITY AND CYBERSECURITY ON PRIVATE CLOUD COMPUTING by WENDY, WANG GUNAWAN.

Article: (MA) MEASURING INFORMATION SECURITY AND CYBERSECURITY ON PRIVATE CLOUD COMPUTING by WENDY, WANG GUNAWAN. http://www.jatit.org/ ABSTRACT Information security is an essential topic that contributes the success of business operation nowadays. The urgency of applying effective information security can be seen in all business and non-profit entities. The article takes the case of university XYZ that uses private […]

Measuring a Process by Neil Potter and Mary Sakry, The Process Group.

Article: (MA) Measuring a Process by Neil Potter and Mary Sakry, The Process Group. www.processgroup.com If your organization is using defined processes for project and organizational tasks, you might be ready for some measures to objectively see how well they are being implemented. Measurement data can help an organization identify strengths, weaknesses and provide historical data for […]

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