Article:  http://processgroup.com/using-checklists-to-define-best-practices-and-improve-performance/

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One of the underlying motives to document best practices within an organization is to reduce the mistakes made by project team members and managers. The resulting document can be used to train and remind people of expected practices.

When an organization commits to defining best practices, it has to decide how much detail to include in the guidelines and templates. One common tendency is to either write several times, hoping that each tome will be read and used, or make the document so abstract that it does not contain any guidance.

This tidbit is a brief look into the use of checklists as a way to concisely document practices and finds mistakes in an organization’s work.
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